Projects
Our remit is broad and
lends itself to a wide variety of projects. Some examples of
recent work are described below. If you would like further
information on these or other aspects of our work please contact
CEDS Operations Manager Sue Swain by <clicking here>.
Dimensions and Masses of Occupied Wheelchairs
The project, commissioned by the Department for Transport, sought
to measure occupied wheelchairs and scooters to determine the
characteristics of their users and to assess the changes that
are taking place in the design of the devices. For the first
time, this extensively included wheelchairs used by children.
The study also assessed the capability of wheelchairs in relation
to ramp gradients to access vehicles, and floor slopes inside
vehicles during travel. Information provided by the survey about sizes, weights and
stability of occupied wheelchairs is used by policy makers, architects
and designers of transport systems to ensure accessibility to
transport, buildings and equipment.
Over recent years the recognition of the importance of accessible
and inclusive requirements has increased. Practitioners have
become aware of the need for somewhat more sophisticated solutions
which address the sometimes conflicting needs of different user
groups. The data generated by this study is presented in a format
to support this need and to remove the guesswork from accommodating
those with mobility impairments.
The Inclusive Pub
CEDS has conducted a preliminary survey into
the appeal and the user requirements for a pub which is to be
designed and enjoyed by all. The findings strongly suggested
that an inclusive pub is a great idea. Early evidence indicates
that a pub designed for, and used by a greater cross-section
of society than is the ‘norm’ would not necessarily be regarded as
a ‘specialist’ venue, but would be judged on its
merits like any other pub – the beer, the food, the atmosphere
and the welcome.
Evaluation of MOGGIE
For more and more adults who have to consider a career change
because of redundancy or illness, finding good quality occupational
guidance is difficult and expensive. In addition, many of the
tools used are designed for people who are starting out on
a career, rather than people who are already skilled and experienced
in a particular type of work. CEDS has carried out research by evaluating
tools that might be helpful in this context, and have developed
new ones where needed. One such tool is The Manchester Occupational & General
Guidance Interest Exercise (MOGGIE) - this helps people who already
have work experience to consider the extent to which existing
strengths and preferences could be included into other types
of jobs.
Financial Incentives and Disincentive to Work or Remain on Benefit
It has been widely reported that there are many
financial barriers which hinder people’s return to work.
However, there is very little controlled experimentation because
of the difficulties of having to vary either state or commercially-based
benefits for the purposes of a study. CEDS parent organisation - IMBY - invests all surpluses
in seeking ways of improving the employment prospects of people
who have disabilities or disadvantages. This made it possible
for us to take the financial risks in offering an experimental
group a guarantee to randomly selected clients who would provide
full additional payment for anyone who found they were worse
off in work rather than on benefits and associated items like
free school meals.
The results of the experiment suggested that
there was little impact on decisions to register with NDDP job
broking, and only a small effect on job entry rates.
Evaluation
of the Effectiveness of Solutions Focused Coaching
Solutions Focussed Therapy is widely used in clinical settings.
Its main feature is that it pays little regard to the past
history of the problem presented, but instead concentrates
on all the options available in dealing with the problem. It
helps clients picture how they could improve their situation,
and find their desired solution. It also helps establish progress
by taking satisfaction from any progress made while focussing
on their goal. This live evaluation being undertaken
by CEDS is exploring the extent to which this approach can
be used in assisting people with chronic mental health problems
to achieve their goal of employment or another desired outcome
such as voluntary work. The investigation is also looking at
the relative advantages and disadvantages of the coaching being
delivered by ‘phone.
Ergonomics and Human Factors
Consultancy to DWP
Consultancy
support to the Department for Work and Pensions has included:
Design, execution and management
of user trials in the assessment of website usability; Expert
appraisal of Jobpoint software; Data collection and analysis
of user requirements for internet and job search systems.
Employment Among 'Hard-to-Help' Clients
This research considered how three voluntary sector agencies
worked with clients who had severe and often multiple problems,
that categorised them as ‘hard-to-help’ by staff
in statutory agencies. Ethnographic methods were used
to monitor the ways in which agency staff helped individuals make
progress that might ultimately lead them to be capable of holding
down a job, or at least being less reliant on others to cope
with problems. Particular attention was paid
to getting advisers to reflect on the way they monitored any
changes or progress that was made in the clients' behaviour. The primary
social welfare issue was to gain a better understanding of
how to time interventions, like referrals to training opportunities,
or a work placement.
Using Psychometric Assessment with
Disabled
Adults.
The government’s Jobcentre Plus/Employment
Service provides several thousand psychometric assessments
a year, for people who are disabled or who are endeavouring
to return to work following an illness. That rather begs
two questions - why so many?, or alternately, why so few?
There appeared to be a lack of practical evidence relating
to the extent to which this type of assessment adds value.
We, therefore, carried out an evaluation based on 200 randomly
selected clients who were registered for New Deal for Disabled
People Job Broking Services. Each client was offered a psychometric assessment in addition
to the normal service, and their progress was compared with 200
people selected on a similar basis, who were not offered the
additional service but continued to use the normal one. The results
indicated that comparatively few people accepted the offer of
the additional assessment. Those who accepted the offer, were
more likely to get jobs than people in the control group, but
so also were people who went through the initial process of providing
basic information about themselves, hearing about the offer of
psychometric assessment but then deciding not to accept the offer.
The combined group also rated the Job Broking service more highly
than the control group. This result suggests that psychometric
testing is useful but that people are probably quite good at
deciding for themselves whether it would help them or not, so
there is no need to make it a standard part of a work rehabilitation
process.
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